What Nurse Case Managers Can and Cannot Do
The Indiana Worker’s Compensation Board’s website contains a set of guidelines that applies to nurse case managers. Those guidelines state as follows:
- A NCM may be involved in a claim to schedule appointments, help facilitate care suggested by the medical provider, and to report back to the employer and/or carrier. However, a NCM should not express opinions to either the injured worker or the medical provider regarding an injured worker’s course of medical care, or otherwise attempt to influence the process. Additionally, a claims adjuster should not attempt to direct the care provided to an injured worker by the authorized treating doctor.
Feel free to contact us for a free consultation if you have been injured in the workplace. We are happy to answer your questions.